Start with the problem.

Six situations a quality team runs into every month. Each one opens the first move and the order to work in.

A customer has rejected parts or filed a complaint, and they want a response.

The same defect is back after a corrective action that was supposed to fix it.

Purchased material or parts arrived nonconforming and are affecting your production.

An internal, customer or registrar audit raised a nonconformity and you need to respond.

A new part or process is launching and the PPAP is due.

A characteristic is trending, capability is dropping, or results are inconsistent.