Practical quality tools for people who make things
What just landed on your desk?
Customer complaint. Repeat defect. Audit finding. Pick what happened and get the right tools, in the right order, from someone who has run the floor.
- Free tools
- Excel workbooks
- Problem router
What happened?
Customer complaint
Start with
Contain suspect stock before you start investigating.
Your path
- Containment
- Is / Is Not
- 8D
- PFMEA update
- Control Plan
Repeat defect
Start with
Pull the last fix and ask why it did not hold.
Your path
- Review the last fix
- 5-Why
- Fishbone
- Corrective action
- Effectiveness check
Supplier problem
Start with
Contain incoming material, then put it in writing.
Your path
- Contain incoming
- SCAR
- Scorecard
- Receiving check
- Follow-up audit
Audit finding
Start with
Restate the finding against the exact requirement.
Your path
- Requirement
- Correction
- Root cause
- CAR tracker
- Evidence
New part launch
Start with
Start the PFMEA before the Control Plan, not after.
Your path
- PFMEA
- Control Plan
- Gage R&R
- FAI
- PPAP
Process drifting
Start with
Rule out the gage before you blame the process.
Your path
- Gage R&R
- Control chart
- Capability
- Root cause
- Control Plan
Start with the problem
Pick what is on fire.
Nobody wakes up wanting to read a clause. You wake up to a rejected lot. Start there.
Customer complaint
Parts bounced. The customer wants an 8D and a containment plan.
Containment / Is-Is Not / 8D02Repeat defect
Same defect, third time. The last fix did not hold.
5-Why / Fishbone / Effectiveness check03Supplier problem
Bad material in, bad parts out. Make the source own it.
SCAR / Scorecard / Receiving04Audit finding
A finding is open and the clock is running.
CAR tracker / Root cause / Evidence05New part launch
PPAP is due and the control plan is still a draft.
PFMEA / Control Plan / FAI06Process drifting
Cpk is sliding and nobody agrees why.
SPC / Capability / Gage R&RHow it connects
One complaint touches eight documents.
Most downloads treat each one as a separate file. On the floor they are one chain, and each step hands off to the next.
- Customer complaintIntake and containment
- 8D openedTeam and problem statement
- Root causeOccurrence and escape
- PFMEA updateRisk re-rated
- Control PlanDetection added
- Work instructionThe floor gets the change
- LPA questionAudited on a schedule
- EffectivenessProof it held
Free tools
Straight answers, not templates.
Tools that check your work and point at the gap. Free, no signup.
Free tool
PFMEA to Control Plan check
List your risks and the controls in your Control Plan. See which risks nothing catches, and which high-severity risks rely on weak detection.
Free tool
Problem Router
Pick the situation you are in and get the first move and the order to work in, with links to every step.
Free download
8D starter form
The blank 8D form, D1 through D7, as an Excel file you can use today. Branded, printable, no signup.
Workbooks
Take it to the floor.
Excel workbooks built for real plant problems, sold on Etsy. Download, fill in, use Monday morning.
Bundle
Root Cause & Corrective Action Bundle
Containment through effectiveness check, built as one connected set.
Bundle
New Supplier Onboarding Bundle
Qualify a new source, score it, and keep watching it.
ShopFloor Press
Weekly quality and manufacturing news that touches the floor
Standards changes, recalls and industry news, boiled down to what a plant has to act on. Published on LinkedIn every Friday.